Talk to a Real Person

We're a small team, not a call centre. You'll get a real response from someone who understands the research.

Email
admin@matrixhealthuk.com
We aim to respond within 24 hours on business days.
Location
Camden, London
United Kingdom · Dispatching UK-wide
Registered Address
71-75 Shelton Street
Covent Garden, London, WC2H 9JQ · United Kingdom
Dispatch
Next-Day UK Dispatch
Orders placed before 2pm Monday–Friday. Free UK delivery on orders over £75.
Research Enquiries
admin@matrixhealthuk.com
For peptide CoA requests, bulk orders, and research collaboration enquiries.
Connect

Send a Message

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We'll get back to you within 24 hours on business days.

FAQ

What are your shipping times?

All UK orders placed before 2pm on business days are dispatched next-day. We use tracked Royal Mail and courier services.

Do you offer a returns policy?

Yes — 30-day money-back guarantee on all supplement products if you're not satisfied. Research chemicals are non-returnable due to the nature of the products.

Can I request a Certificate of Analysis?

Yes. Email admin@matrixhealthuk.com with your order number and the product. We'll send the relevant CoA within one business day.

Do you ship internationally?

Currently UK-only for research chemicals. Supplements ship to EU and selected international destinations — contact us for rates and eligibility.

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